What is(are) your name(s)?
Ian and Bev McLenaghen
For how long have you been running a B&B?
1 year, September 2009
Please share something about the history of your present bed and breakfast.
Lake Vista B& B has been operating for 7years. The previous owner established Lake Vista in 2003. The entire interior was refurbished & redecorated from top to bottom, including all guests rooms & bathrooms. We have carried on operating the B & B with no significant changes. Why change something that works really well.
What are the unique characteristics of your B&B?
What is really unique about Lake Vista is the magnificent 180degree view of Lake Wakatipu & the wonderful Remarkables mountain range. All year round the views are spectacular. In the winter the Remarkables are covered in snow, & in the summer the share ruggedness is something to be seen. Also the sunset & sunrise are worth capturing. All this can be seen from your bedroom which also has a balcony you can step out onto & breathe the fresh air.
Based on your guests' opinions, what feature of your B&B has made their stay special?
The views from the huge round windows in the lounge take the guests breath away, most will say, "how do you get any work done with a view like that". All our guests are meet with a warm welcome. A home away from home, is how our guests refer it to. Perfect for a honeymoon, peaceful & romantic. First class hospitality. Cooked breakfasts are superb & the fresh fruit delicious.
Please describe in short your bed and breakfast and its general services and amenities.
All guests can walk out onto a balcony, from their room. There is also a sunny court yard which can be used, this is surrounded by garden. A swing chair on the lawn, can be used to sit on & soak up the view & fresh air. Lovely peaceful surroundings, helps you relax.
How many rooms are offered at your B&B and what is its maximum capacity?
There are 3 bedrooms with capacity for 7 people. No additional beds available, however we do provide a cot for a baby.
What kinds of rooms do you offer?
The Remarkables room has ensuite, with a queen size bed. Tastefully decorated with mood lighting. a balcony to soak up the view & atmosphere. The Wakatipu room has 2 single beds which convert into a King double, this room shares a bathroom, is ideal for families. This room also has a balcony. The Kingston room has a Queen size bed & also a King single, this room shares the bathroom, ideal family room. A balcony to soak up the atmosphere.
Please describe the in-room facilities for each type of room in your B&B.
Each room has its own tea & coffee making facilities, fridge & mini bar, TV, secure safe, underfloor heating with added heaters in the winter. The Remarkables ensuite has a shower, toilet & hand basin, with heating & expel air. The shared bathroom facilities has large shower, 2 hand basins, heating & expel air. Separate toilet. Hair dryers, heated towel rails, & radio alarm clocks are in each room.
Which room is your personal favorite?
The Remarkables room is the favourite as it has an ensuite & is tastefully decorated. Also the ambiance of this room is quiet & peaceful.
What do the room rates include?
The room rate includes, cooked breakfast, internet access, wi-fi, off street car park, GST.
Do you offer any special packages?
No special packages.
What may guests expect from a typical breakfast at your property?
Breakfast includes a choice from the menu provided in the room. Continental - cereals, fresh fruit, & yoghurt, fruit juice & toast. Cooked - Omlette- with Ham tomato, mushroom & cheese. Vegetarian - Tomato, mushroom, capsicum or cheese, you choose. Smoked Salmon Scrambled Eggs served with toast. Eggs Benedict. Bacon & eggs, poached or fried. French toast, served with berry medley, berry Coulis & maple syrup. Additional extras Mushrooms, Hash Browns Tomatoes. Guest put their breakfast orders in the night before.
When and where is breakfast served?
Cooked Breakfast is served from 7am - 9am. in the dining room . Continental served before 7am if guests have an early appointment.
Are dietary needs accommodated?
Yes dietary needs are accommodated, with prior notice. Vegetarian. There is no additional cost.
Do you serve other meals?
No other meals are provided.
Are there cooking facilities, which guests may use?
There are no kitchen facilities. Tea & coffee facilities in room. BBQ facilities available with prior notice.
Is your bed and breakfast suitable for children?
Children are welcome, no specific age. There are stairs so may not be suitable for babies crawling.
Do you accept pets?
No pets allowed
What is your smoking policy?
Our B & B is non smoking inside, we do allow smoking outside.
Is there a parking facility on premises or nearby?
Off road parking for 2 cars is available.
Is your B&B suitable for disabled guests?
No not suitable for disabled guests.
What safety precautions are provided at your B&B?
Smoke detectors, fire extinguishers.
What is your check-in/check-out policy?
Check in 2pm - 10pm . Prior arrangements can be made in some circumstances. Check out 10am. Prior arrangements can be made in some circumstances.
Are there a minimum number of nights for staying at your B&B?
The Remarkables room has a minimum stay of 2 nights.
How can guests check availability and make a reservation?
Availability & reservations can be made online, or by email or by phone. A deposit is required to secure the booking.
What is you cancellation policy?
Reservations cancelled after deposit paid incurs a $25 booking fee. Reservations cancelled within 30 days of arrival - 30% charge. Reservations cancelled within 7 days of arrival - 100% charge. However, if room can be resold then full refund ( less booking fee) would be forthcoming.
What types of payment do you accept?
We accept visa, mastercard eftpos, & cash
Is there a special etiquette that guests should know about and comply with?
No special etiquette, respect other guests at all times.
Please tell us what things guests might enjoy visiting, seeing, doing, etc. in your area.
Queenstown is known as the Adventure capital of the world. Also many movies have been shot in this area, like Lord Of The Rings. With beautiful Milford & Doubtful Sounds only a few hours away. We are accredited booking agents, so are well versed in advising & making booking arrangements for various activities. Wonderful restaurants. There are several wonderful golf courses in the area. Skiing in the winter & hiking in the summer.
Where is your B&B located and how it may be reached?
Lake Vista is situated on Queenstown Hill, only 5 minutes from the airport. Airport transfers can be arranged, also transfers to & from the bus terminal, with prior notice. We are a 2 minute drive into town, or if you prefer to walk, this will take you 20-30 minutes. You will find us at 62 Hensman Road, which is off Frankton Road, the main road into Queenstown.
What would you say to people who have never stayed in a bed and breakfast?
Come & enjoy our hospitality, we will do everything to make your stay with us a happy & memorable one.
We like to think our B & B is a home away from home. We will also respect your privacy.
Is there something more that you want to share about your property?
We also provide a personal Limousine service for our guests, who would like to take a private tour of the area.
We have a Ford Fairlane Ghair, with leather interior. Both Ian & Bev are professional drivers. Bookings are essential.