What is(are) your name(s)?
Marc and Marie
For how long have you been running a B&B?
We took over the Acacias Bed & Breakfast in 2007, but it was running before since 1998
Please share something about the history of your present bed and breakfast.
What are the unique characteristics of your B&B?
Based on your guests' opinions, what feature of your B&B has made their stay special?
Please describe in short your bed and breakfast and its general services and amenities.
General information for our guests: WE ARE THE ONLY B&B in Quebec that publishes two times per year its own customer magazine, called "ACACIAS-hallo!" On Present we are No. 1 on trivago in Quebec in our category. The overall atmosphere of the property is: A cozy place to stay with an artistic, modern touch and warm welcome of the owners with niveau (See comments and photos on our website). Seasons: we are open all year round. Languages: we speak French, English and German fluently. 3 soleils graded from Tourist office of Quebec City.
How many rooms are offered at your B&B and what is its maximum capacity?
Acacias Bed & Breakfast has 3 rooms for maximum 10 guests. Kids are welcome, we have baby beds on request. Queen-size and king-size beds are available. The bed-sofas are in room No 1 and room No 3. Every room has a private bathroom.
What kinds of rooms do you offer?
Room No 1 may sleep up to 4 guests. It is a spacious room with private bathroom with shower, one queen-size bed and pull-out sofa, decoration in classic style (see photos on our website). View to the garden, very light with three windows. Room No 2 may sleep a maximum of 2 guests. This is a nice and cozy room with one queen-size bed, private bathroom, shower, decorated in modern style with original paintings of Marie. View to the garden, living room on the entrance of this room. Room No 3 may sleep a maximum of 4 people. This is a spacious two room suite with sleeping-room and living-room, elegant private bathroom with bath tub and shower. View to the garden, very light with four windows. The room has one king-size bed, one pull-out sofa and kitchenette.
Please describe the in-room facilities for each type of room in your B&B.
Each of our rooms provides a fully equipped private bathroom, superior quality mattresses and a choice quality of linen. For their comfortable stay our guests will find in our rooms: Cable television, Access to high speed internet, Central and electric heating, Pull-out sofa bed, kitchen appliances, Winter slippers, Towels and blankets, Soaps and shampoo, Ventilator, Work table, Wardrobe, Reading lamps, Hair dryer, Access to garden terrace, Car park on the property, Fully equipped communal kitchen, Communal shower on the ground floor, Communal living room with newspapers and books, Telefax service, Telephone service for local calls.
Which room is your personal favorite?
Room No 3 is our personal favorite, because we have renovated everything there and we have decorated the entire two rooms of the suite. As well we started in room No 3 with a permanent exhibition of our artistic work.
What do the room rates include?
Our price includes full breakfast, private bathroom with a set of towels, access for high-speed internet with their own laptop, cable-television in the room and the car parking directly on our site. In addition our guests can use the full equipped communal kitchen at anytime and our nice terrace outside in the garden. IMPORTANT: Because we have a high number of guests from European Countries, OUR PRICE INCLUDES TAX. This is absolutely NOT common business behaviour in Canada and US, they all show prices WITHOUT taxes!!! And somewhere it's written in very small letters: Tax is not included.
Do you offer any special packages?
Yes, on demand we plan touristic trips throughout the East of Canada.
What may guests expect from a typical breakfast at your property?
You'll never forget Accacias Bed & Breakfast! We serve for our guests full breakfast, which contains three sorts of cereals, wheat or white bread, toast, fresh butter, three sorts of jam, marmalade, cheese, smoked ham, natural honey, coffee, five sorts of black tea, hot chocolate or fresh milk, orange juice, eggs cooked in the way you like, french toast, sometimes fresh croissants from our local french bakery, sometimes bacon and eggs and every morning another little sweet surprise! Bon appetit!
When and where is breakfast served?
Between 8.00 and 11.00 AM
Are dietary needs accommodated?
No problem, we can accommodate special dietary for additional payments.
Do you serve other meals?
We only serve breakfasts!
Are there cooking facilities, which guests may use?
All our guests can use the full equipped communal kitchen at anytime, naturally not during bed times.
Is your bed and breakfast suitable for children?
We accommodate all ages of children, there is no limit. If they break a glass, the parents pay for that.
Do you accept pets?
NO PETS at all.
What is your smoking policy?
NO SMOKING inside, allowed on the terrace outside.
Is there a parking facility on premises or nearby?
Parking on the property, no restrictions on our roadside.
Is your B&B suitable for disabled guests?
What safety precautions are provided at your B&B?
Smoke and fire alarms.
What is your check-in/check-out policy?
Check-in by 3pm, check-out by 11am. Airport and train station pick up available.
Are there a minimum number of nights for staying at your B&B?
How can guests check availability and make a reservation?
Reservations and availability - via phone, email, online are welcome. Booking confirmation ONLY in written form by E-Mail. Reservation form - ready to fill in - is on our website.
What is you cancellation policy?
No refund of any deposit. We ask our guests to contact us for cancellation costs in case of booking for more than 4 nights, double occupation.
What types of payment do you accept?
Traveler checks, cash, wire transfers.
Is there a special etiquette that guests should know about and comply with?
Please tell us what things guests might enjoy visiting, seeing, doing, etc. in your area.
Where is your B&B located and how it may be reached?
Coming from HIGHWAY 20: Cross the Pierre Laporte bridge and exit right on Blvd. Laurier. Continue approximately 5 km (3 miles) until Holland Avenue. (look for Shell and Esso gas stations). Turn left. Continue for 1 km to Rue Marie-Rollet. Turn left. Our nice house is at 1336 with the red door. Coming from HIGHWAY 40: At the very end of the highway on the first intersection watch for Ave. St. Sacrement. Turn right and drive uphill. Cross intersection. One block after intersection turn right on Rue Marie-Rollet. Our humble abode is at 1336. Follow same instructions if you are arriving from the Quebec City airport.
What would you say to people who have never stayed in a bed and breakfast?
The very, very, very, big advantage of a B&B compared to EVERY Hotel in the world is: You feel a bit like at home, because the owners talk with you, welcome you, give you some private insider tips and help you - all that with a warm and personal touch. In addition it is always interesting to see other people from other countries: we have guests from Australia, New Zealand, Brazil, New York, Munich, Paris, London, Rome, Spain, Israel, Los Angeles, Hamburg, Basel and Canada East and West.