What is(are) your name(s)?
For how long have you been running a B&B?
Please share something about the history of your present bed and breakfast.
What are the unique characteristics of your B&B?
Our location is truly paradise for those seeking total peace and tranquility in a beautiful rural setting. Our guests appreciate our 'mi casa es tu casa' approach, the relaxed approach, our great breakfasts and very sociable dinners. We have only one house nearby and they are far enough away not to disturb us - and anyway they are very nice neighbours!
Based on your guests' opinions, what feature of your B&B has made their stay special?
Without exception, our guests have been kind enough to comment on the warmth of the welcome ('nothing is too much trouble'), the relaxed atmosphere and the 'great food'. Other things which are much appreciated are the 100% cotton sheets, large fluffy towels, firm comfortable mattresses, the great pool and views, the location which is wonderful as a base for walking - even the loan of our dog, Kippy, who is always ready for a walk. Touches like the provision of hair-dryers, towelling bathrobes and beach towels, to save luggage weight, are increasingly appreciated.
Please describe in short your bed and breakfast and its general services and amenities.
The guest sitting room has tea and coffee-making facilities (ingredients provided), toaster, microwave and refrigerator, plus all the crockery and cutlery required for making a simple meal if you do not want to go out to eat or do not want a full meal made for you. We are happy to do laundry for you if required and an iron and ironing board available on request. The guest sitting room has tv (free to air satellite channels) and dvd player and a broad-band internet connection. Guests are welcome to use the pool, surrounding terraces/sunbeds and barbecue at any time. There is a boules pitch on the bottom terrace: boules provided and we are happy to show you how to play if you are a novice (we are not very good!).
How many rooms are offered at your B&B and what is its maximum capacity?
The house is designed on two terraces, with the guest area occupying the lower floor which has independent access. There are two double guest rooms each sleeping a maximum of two people, making a total of 4 people. The guest sitting room is shared between
What kinds of rooms do you offer?
Los Olivos bedroom has a 1.6m bed and access to the shaded west facing terrace: a great place to watch our wonderful sunsets. The bathroom for Los Olivos is immediately next door and the whole suite is separated from the rest of the guest area by a curtain. The bathroom has a very large walk-in shower, wc and vanity unit. Los Naranjos bedroom has a 1.5m bed, built-in wardrobes and an ensuite bathroom with bath (shower over), wc and handbasin. This room also gives onto the west terrace. There are mandarin orange trees outside the terrace: wonderful smells of orange blossom in the spring and fruit in the winter. Both rooms also have views of our large olive trees, hence the names 'Naranjos' and 'Olivos'.
Please describe the in-room facilities for each type of room in your B&B.
Both bedrooms and guest sitting room have air conditioning/heating units and the guest room has a log burner for chilly evenings. Each bedroom also has its own tv, with Los Olivos having a separate satellite connection and Los Naranjos on the same 'circuit' as the guest room. Tea and coffee making facilities are in the guest sitting room adjacent to the bedrooms.
Which room is your personal favorite?
I prefer Los Olivos because I love a big walk-in shower.
What do the room rates include?
Prices are per double room per night with breakfast and are fully inclusive. The breakfast is a very extensive continental style but cooked breakfast is available with a small supplement for a minimum of 2 people.
One night free for stays of 7 nights (except July and August). If two people would like to occupy the whole guest floor, even though using only one bedroom, this is possible with a 40% supplement.
Do you offer any special packages?
At present we are not offering any particular packages but we would welcome enquiries and will make a proposal as most things can be arranged. We do not consider the house very suitable for young children as there are too many outside stone steps and high terraces.
What may guests expect from a typical breakfast at your property?
Our standard breakfast includes fruit juice (fresh in season), fresh fruit, cold meats and cheeses, home made bread and preserves, yogurts, cereals and boiled eggs on request. A 'Full English' cooked breakfast is available for a minimum of 2 people, with a small supplement.
When and where is breakfast served?
Breakfast is served more or less when and where the guests would like it. In warm weather they usually choose to have it beside the pool. In winter it is served up to 9.30 in our dining room or if guests wish to be more flexible on timing they can have it 'self -service' in their own sitting room. Cooked breakfast is served only up to 9.30, on the pool terrace or in our dining room depending on season.
Are dietary needs accommodated?
We can accommodate most requirements but might struggle with vegan as we are not too familiar with all the requirements of a vegan diet. We just ask that you let us know in advance so we can plan appropriately and it is extremely unlikely that we would impose any supplement. Having a number of diabetics in both our families we are very aware of the dietary requirements of diabetics.
Do you serve other meals?
Are there cooking facilities, which guests may use?
There is not kitchen as such but there is a microwave, kettle, toaster and coffee-maker in the guest sitting room and a fridge which can be used to store a small amount of food and prepare simple meals. Crockery, cutlery and glassware are all provided. Guests are asked to use only plastic/melamine crockery around the pool.
Is your bed and breakfast suitable for children?
We do not consider the property appropriate for children under 14.
Do you accept pets?
We would love to welcome your pets but we do have a dog (German shorthaired pointer) who although large is very timid and often frightened of other dogs. We also have 3 cats. If you have a small dog who is generally not aggressive towards other dogs or cats, then we can discuss.
What is your smoking policy?
We do not allow smoking inside the property and request that smoking guests do not smoke when others are eating, even outside.
Is there a parking facility on premises or nearby?
Guests cars are parked immediately outside their own entrance.
Is your B&B suitable for disabled guests?
We regret that the layout of our property and the land is not really suitable for wheelchair access, there are a lot of steps and the bathrooms are not adapted.
What safety precautions are provided at your B&B?
Burglar alarm, smoke alarms
What is your check-in/check-out policy?
If there are no guests leaving/arriving the same day our guests are welcome to arrive any time after 11 am and may stay until 5pm on the day of departure. If we have guests arriving and departing who will occupy the same room, departure is before noon and check-in after 3pm. We can advise before travel if you will be able to arrive early.
Are there a minimum number of nights for staying at your B&B?
Minimum two nights, one week in July and August.
How can guests check availability and make a reservation?
Email or telephone is fine for reservations. A room will be provisionally reserved until receipt of the deposit (the first night or 25% of the total, whichever is the greater) and full written, emailed information about the principal traveller (name, address, home phone, mobile for arrival day, passport number), at which time we confirm the reservation and send specific instructions for finding the property.
What is you cancellation policy?
Deposit is not normally refundable in the event of cancellation. However in some circumstances if we can re-let for the same nights we will refund the deposit less any extra promotional costs and only up to the level that we are able to re-book - in other words if we have to make a special price because it is very close to the date we would not make a full refund. We strongly recommend guests to take appropriate travel insurance.
What types of payment do you accept?
Deposits are payable by transfer. The balance is payable on arrival in cash or by transfer to arrive two days before arrival.
Is there a special etiquette that guests should know about and comply with?
We are completely relaxed about dress code - if you would like to take a naturist approach around the pool, for example, you are very welcome to do so - we are not overlooked by neighbours. However if you do wish to do so and there are other guests we ask that you ask us to consult them for their views. Finca la Serenidad is for relaxing so for the comfort of all guests we ask that noise is kept to a minimum late at night. At mealtimes we expect ladies and gentlemen to wear something over their bathing attire.
Please tell us what things guests might enjoy visiting, seeing, doing, etc. in your area.
Where is your B&B located and how it may be reached?
Our house is located just 2km beyond the village of Bedar, on the way to the next village of Serena. To get to Bedar you leave the E15 motorway at junction 520 and follow the signs for about 7km.
What would you say to people who have never stayed in a bed and breakfast?
Personally, we always choose to stay in B&B even if there is a great hotel in the locality because we love the human contact, particularly in B&Bs which offer dinner, where we have had many memorable evenings and made a host of new friends. Because we only have a maximum of 4 guests, we often invite some of our own friends when our guests are dining at home, to make it a more convivial experience and indeed we are intending to start a dining club whose members may be invited to share our meals. We love the informality of most B&Bs - the feeling that you are simply staying with friends who are kind enough to do all the cooking and cleaning! Some B&B guests like to have their room and bathroom tidied every day, as in a hotel, others prefer to do their own thing. We just ask that they tell us if they would prefer do make their beds etc themselves, in which case we just take your towels to air them and every three or four days we change the sheets and towels.