What is(are) your name(s)?
Morag and Stuart Clark
For how long have you been running a B&B?
We have just opened Balmuirfield House in Dundee.
Please share something about the history of your present bed and breakfast.
As we have just opened we don't have that much history to tell. Previously we ran a hotel in Aberdeen for 14 years. The house has plenty of it's own history, having been built around 150 years ago. We think it was the dower house (gift from a marriage) from the family residing at the Balmuir estate. There was a large extension done around 1900 during the Arts and Crafts period which is evident from some of the features in the building. We found the house in January 2010 and fell in love with it. We moved here in April and have been very busy refurbishing. It is a great old building and we love sharing it with guests. Everyone always comments on the wonderful energy all through the house.
What are the unique characteristics of your B&B?
We've spent a lot of energy making Balmuirfield a luxurious place for visitors to stay. We realise that guests want accommodation that is just as good as their own homes if not better. With this in mind we endeavour to make each guest as comfortable as possible. Each room is individually decorated with high quality furniture and bedding. Elegant bathrooms, Wi-Fi and LCD TV's provide the modern touch while original fireplaces, tall ceilings and painted windows combine to blend the old world with the new. We sit right on the edge of Dundee but you would never know. Surrounded by 4 acres of woodland and gardens you could be anywhere. City location, country living.
Based on your guests' opinions, what feature of your B&B has made their stay special?
"Peaceful tranquility" was the most eloquent of comments we received. Guests always mention the wildlife in the garden. Deer, fox and all manner of feathered friends visit on a daily basis. Dundee has more green space than any other city in Scotland. And of course, our resident Peacock always catches the eye.
Please describe in short your bed and breakfast and its general services and amenities.
We have 3 ensuite kingsize bedrooms (2 four poster) and 1 kingsize/twin with private Victorian bathroom. All rooms have tea/coffee making facilities, TV and guest toiletries. We offer breakfast that is served in the dining room. Evening meals are available on request. There is a guest lounge with log fire. There is plenty of secure parking on site.
How many rooms are offered at your B&B and what is its maximum capacity?
We have 4 rooms. 3 Kingsize and 1 Kingsize/Twin. Each room can accommodate 2 people. We have an additional room that can be used in conjunction with any of the other rooms to provide a family suite.
What kinds of rooms do you offer?
Room 1 faces east and is best described as "France meets the Far East". Room 2 is "Golden Glow". When the sun shines, as it sometimes does in Scotland, this room has amazing light. Room 3 makes you think "Scottish Castle". Four poster bed, detail windows and Rennie Mackintosh fabrics. Room 4 has the "Honeymoon Suite" appeal. Generously proportioned and elegant.
Please describe the in-room facilities for each type of room in your B&B.
Our bathrooms have shower and bath. Well lit and ventilated with luxury toiletries provided. All have central heating and original fireplaces (although we don't use them that much). There are TV's with built in DVD player, coffee/tea making facilities. Hairdryers and Iron available. Wi-Fi throughout the house.
Which room is your personal favorite?
Morag prefers the Room 3 with it's castle theme and I like Room 2 with it's fabulous light. We both secretly prefer our additional room that we only use with another room as it doesn't have a bathroom. It's really quirky with lots of nooks and crannys. It's the Peacock room and faces west.
What do the room rates include?
Room rates include breakfast. Parking and wi-fi free!
Do you offer any special packages?
Call us and find out!?
What may guests expect from a typical breakfast at your property?
Good coffee is always a great start. We try to provide as much local produce such as jams, sausages and eggs for our guests to sample. We do a cooked Scottish breakfast that will keep you going all day as well as pastries, fresh fruit and cheeses.
When and where is breakfast served?
Breakfast is served in the dining room. Times vary to suit our guests. We can provide breakfast to go if required.
Are dietary needs accommodated?
We always cater for vegetarians and usually have rice or soya milk. If guests let us know in advance we can always provide them with what they want.
Do you serve other meals?
Packed lunches to take with you can be arranged. Evening meals are served with prior notification (12 hours).
Are there cooking facilities, which guests may use?
Tea and Coffee in the rooms.
Is your bed and breakfast suitable for children?
Well behaved children are always welcome.
Do you accept pets?
Sorry no pets.
What is your smoking policy?
No smoking inside the house.
Is there a parking facility on premises or nearby?
Parking at the front door.
Is your B&B suitable for disabled guests?
Unfortunately all of our bedrooms are situated upstairs and therefore are more suitable for those with better mobility.
What safety precautions are provided at your B&B?
We have fire alarms and detectors, intruder alarm, 2 big dogs and a peacock.
What is your check-in/check-out policy?
Check in times after 2pm (flexible) and check out 11am (also flexible).
Are there a minimum number of nights for staying at your B&B?
How can guests check availability and make a reservation?
You can use our online booking system on our website, email us or phone.
What is you cancellation policy?
48 hours notice. Less than 48 hours and 50% booking fee chargeable. No show and full charge.
What types of payment do you accept?
Visa, Mastercard, Maestro, Paypal, Cheque and of course cash.
Is there a special etiquette that guests should know about and comply with?
Be respectful of other guests.
Please tell us what things guests might enjoy visiting, seeing, doing, etc. in your area.
Dundee and Angus are packed with great places to visit and enjoy. Dundee has Discovery Point where you can tour Capt Scott's ship the "Discovery", the MacManus gallery always has an interesting show on and shop till you drop at the many stores in the city centre. There are over 50 golf courses within an hour's drive including Carnoustie and "the home of golf" St Andrews.
Where is your B&B located and how it may be reached?
What would you say to people who have never stayed in a bed and breakfast?
After questioning their sanity, I would tell them they get a great personal service from a B&B that they cannot get from a hotel. Most B&B owners open up their house because they want to share them with others and love meeting new people.
Is there something more that you want to share about your property?
We hope to continue to develop the grounds of the house and one day hopefully we will reinstate the mill pond and water turbine.