What is(are) your name(s)?
Markus and Kyoko Scheffler
For how long have you been running a B&B?
Please share something about the history of your present bed and breakfast.
Converted in 2008 from a holiday house owned by a private hospital from Nagoya, B&B Koyuki is now run as a bed & breakfast accommodation by Swiss/Japanese owners/innkeepers who speak English, Japanese and German. It has always been our dream to run a bed & breakfast, where we could welcome guests from all over the world. We love meeting people from various countries and backgrounds - it is very exciting to learn more about them and there cultures. Being able to welcome guests and introduce them to Japanese culture and making sure they have a great time while staying in Hakuba is very rewarding.
What are the unique characteristics of your B&B?
As a Hakuba Accommodation provider it is very important for us to offer and preserve Japanese-culture. Therefore all our rooms have got traditional futon beds and 4 out of the 5 guest rooms have a tatami floor. We also have a Japanese-style hot bath (no onsen water). We serve a Swiss-style buffet breakfast with butter croissants, bread rolls, toast bread, jams, butter, milch, orange juice, yoghurt, muesli, cheese (Swiss Emmentaler) and coffee or tea.
Based on your guests' opinions, what feature of your B&B has made their stay special?
Our guests' comments in short: "fabulous location", " Markus & his wife made us feel right at home from day 1", "warm, friendly atmosphere", "Highly recommend for small groups, couples, and families", "The house is beautiful and the rooms are very cosy, clean and spacious", "B&B Koyuki has all you could want for a relaxing and smooth stay in Hakuba"
Please describe in short your bed and breakfast and its general services and amenities.
Amenities include: Wireless Internet, Off Road Parking, Non Smoking, Ski- & Drying room, Waching Machine & Dryer, Pick Up / Drop Off Hakuba St. and Hakuba Bus Terminal, Table Tennis, Guest Lounge with TV and wood stove, Dining room, Hot Bath, Coffee & Wine Bar, Vending Machine for soft drinks and beer.
How many rooms are offered at your B&B and what is its maximum capacity?
B&B Koyuki has a total of 5 guest rooms which are suitable for singles, doubles and families. Room types/details are as follows: 2 x Japanese-style w/balcony: Ideal occupancy: 1-2 adult(s); Maximum occupancy: 2 adults + 1 child
2 x Japanese-style w/loft.
Please describe the in-room facilities for each type of room in your B&B.
Room facilities per room type: Japanese-style w/balcony: Japanese style room table and armchairs, tatami floor, futon beds, wardrobe, wireless internet and TV/DVD-Player, linen and towels, hairdryer and toiletries, wash basin, western toilet, radiator heating, balcony. Japanese-style w/loft: Japanese style room table and chairs, tatami floor, futon beds, wardrobe, wireless internet and TV/DVD-Player, linen and towels, hairdryer and toiletries, wash basin, western toilet, radiator heating, loft. Japanese-/Western-style w/loft: Armchair and side table, wooden floor, desk, chest, futon beds, wireless internet and TV/DVD-Player, linen and towels, hairdryer and toiletries, wash basin, western toilet, loft.
What do the room rates include?
Room rates include: Swiss-style breakfast, parking, internet, laundry, pick up/drop off Hakuba sta./Bus Terminal, linen and towels, hairdryer and toiletries, tax
What may guests expect from a typical breakfast at your property?
Swiss-style buffet breakfast with butter croissants, bread rolls, toast bread, jams, butter, milch, orange juice, yoghurt, muesli, cheese (Swiss Emmentaler), Eggs (upon request) and coffee or tea.
When and where is breakfast served?
Whenever guests want to in the dining room.
Are there cooking facilities, which guests may use?
Is your bed and breakfast suitable for children?
The lofts are suitable for children aged 4 or older.
Do you accept pets?
What is your smoking policy?
Non-smoking, smoking outside the property is allowed.
Is there a parking facility on premises or nearby?
off road parking in from of building
Is your B&B suitable for disabled guests?
We would love to but no.
What safety precautions are provided at your B&B?
Smoke and fire alarms.
What is your check-in/check-out policy?
Check in:14:00; check out: 11:00.
Are there a minimum number of nights for staying at your B&B?
How can guests check availability and make a reservation?
Availability check can be done online and reservations as well. E-mail or Phone is fine as well.
What types of payment do you accept?
Visa, American Express, MasterCard, Diners, Cash, Wire transfer, PayPal.