What is(are) your name(s)?
Gary and Karen Tansley
For how long have you been running a B&B?
3 1/2 years
Please share something about the history of your present bed and breakfast.
We decided to move to Switzerland in 2004. We both love walking and skiing. After searching several areas in Valais we found this plot of land in the small picturesque village of Lens. We loved the plot because of the view, a 5 minute walk to the village centre with a couple of restaurants, backers, supermarket and post office, a 10 minute drive from the 4 season resort of Crans Montana and 20 minutes from Sion. We sold our house in the UK, gave up our jobs and moved to Switzerland in November 2008. The Chalet was specifically built for a Bed & Breakfast business. We have an independent apartment on the lower floor and live here all year. We are very happy we made the move to Switzerland and we are enjoying our life in the mountains.
What are the unique characteristics of your B&B?
Based on your guests' opinions, what feature of your B&B has made their stay special?
The cleanliness and hospitality.
Please describe in short your bed and breakfast and its general services and amenities.
Evening meals are available most nights but must be pre ordered. We can suggest some fantastic walks in the area. We are graded a 4 star B&B by BnB Suisse.
How many rooms are offered at your B&B and what is its maximum capacity?
We have 5 rooms all en suite. Each room was designed for 2 people so we can take a maximum of 10 guests.
What kinds of rooms do you offer?
We have 3 rooms with a private balcony and 2 rooms with no balcony. All rooms have amazing mountain views.
Please describe the in-room facilities for each type of room in your B&B.
This recently constructed Chalet, built in a traditional Valaisan style has 5 bedrooms, all en suite and all with amazing mountain views. Each room has a flat screen TV, complimentary tea & coffee, I Pod dock, clock radio and free Wi-Fi. There is a panoramic guest lounge and breakfast room. In winter there is an open fire.
Which room is your personal favorite?
All of them are fantastic!!
What do the room rates include?
Buffet breakfast. We have FREE Wi-Fi throughout the Chalet and in all the bedrooms. We also offer free parking.
Do you offer any special packages?
We can offer a Half Board package where meals are included. In winter we can offer a Catered Chalet package that includes afternoon tea, 3 course dinners and wine / beer and soft drinks.
What may guests expect from a typical breakfast at your property?
Cereals, croisants, fruit juice, jam, local bread, toast, a selection of teas, coffee, yoghurts, cheese, ham, local specialist dry meats.
When and where is breakfast served?
in our panoramic dinning area. Breakfast is from 0815 until 0930 hrs.
Are dietary needs accommodated?
Yes if we are informed in advance.
Do you serve other meals?
local wine and beer available. Evening meals available.
Are there cooking facilities, which guests may use?
No, no cooking facilities for guests.
Is your bed and breakfast suitable for children?
Do you accept pets?
What is your smoking policy?
No smoking inside the Chalet but guests can smoke on the Balcony
Is there a parking facility on premises or nearby?
Yes we have free parking for 5 cars
Is your B&B suitable for disabled guests?
What is your check-in/check-out policy?
Check in is from 1600 to 2000 hrs. Check-Out is by 1000 hrs.
Are there a minimum number of nights for staying at your B&B?
Normally there is a 2 night minimum stay but at certain periods we are able to offer 1 night stays.
How can guests check availability and make a reservation?
Guests can log onto our web site, use the orange button "Book Now" and they can then see availability and prices. They can also make a reservation at this stage.
What is you cancellation policy?
The credit card is debited 30 days befor arrival. Prior to 30 days they can cancel at anytime with no charge. After 30 days there is no refund. The resevation can not be cancelled.
What types of payment do you accept?
Visa, MasterCard and Swiss Francs.
Is there a special etiquette that guests should know about and comply with?
If possible we ask all guests not to wear outdoor shoes or boots in the Chalet.
Please tell us what things guests might enjoy visiting, seeing, doing, etc. in your area.
Where is your B&B located and how it may be reached?
We are in the village of Lens. You can catch a train to Sion Station then take a bus to Lens. They run about every hour. We are about 2 hours drive from Geneva Airport.
What would you say to people who have never stayed in a bed and breakfast?
Come and enjoy the personal service of owners / hosts that want nothing more than you to have a great short stay or holiday and really want to introduce you to the local area.